"Effect of Supply Chain Management Practices on Organizational Performance: The Case of Ethiopian Pharmaceutical Manufacturing"
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Date
2026-01-03
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A.A.U
Abstract
This research focused on the effect of supply chain management practices on organizational
performance for the Ethiopian Pharmaceutical Manufacturing Industry. A census survey was
conducted with 243 supply chain employees. The key variables examined in this study
included supplier management, customer management, information exchange, and internal
operations. This study utilized a mixed methodology, including both a quantitative survey and
a qualitative interview, to address these factors. Descriptive and explanatory analysis
methods were utilized to analyse the data. Regression and correlation analysis and thematic
analysis were employed to identify relationships between variables and to determine if
specific variables may cause others to exist. Overall, the results indicate that the proper
management of suppliers and customers, the dissemination of quality information, and
rational processes within organizations play a major role in increasing the performance of
organizations, which is demonstrated through the increased efficiency, customer satisfaction,
and competitive advantage in the marketplace. This study found that strategic alliance, clear
communication, and continuous process improvement are necessary in achieving optimal
performance in pharmaceutical supply chain systems.
Keywords: Supply Chain Management, Organization Performance, Pharmaceutical Industry.