Assessing Factors Causing Total Project Schedule Delay in Design and Implementation of Student Information System in the Case of AM & BF Software Design PLC
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Date
2023-07
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Addis Ababa University
Abstract
This study assessed the main factors that contributed to the design and implementation delays in
the AM & BF PLC project to develop a student information system. The census method was used
to distribute questionnaires to respondents because the population was manageable and small
overall. On a Likert scale, the respondents were asked to rank the delay factors according to the
severity of their impact. In order to categorize respondents, the questionnaire also asks about the
respondent's experiences and other additional demographic details. The analysis of these data
revealed that four of the six major causes were customer-related, which included changes in
customer requirements, late or incomplete customer feedback, and customers requesting extra
features; testing-related, which included a lack of testing resources and a delay in test
environment delivery; deployment-related, which included a lack of deployment planning, a
delay in the discovery of defects, and a lack of documentation; and constraints-related, which
included a lack of testing resources and a delay in test environment delivery. To address the
main delay factors, it is recommended to prioritize clear communication with customers, plan
deployments thoroughly, allocate resources adequately, and ensure well-documented testing
procedures, implementing this will help to shorten delays on comparable projects, and future
researchers may examine the problem from a broader point of view