Determinants Of Humanitarian Logistics Performance: The Case Of Africa Humanitarian Aid And Development Agency At Dollo Ado

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Date

2020-06

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Addis Ababa University

Abstract

Third Party Logistics (3PL) providers are service providers who deal with logistics solutions to ensure effective and efficient performance of humanitarian logistics management. This study seeks to establish the determinates of humanitarian logistics performance in case of AHADA at Dollo Ado humanitarian operation. The study adopted explanatory and descriptive research design and utilized both primary and secondary data. Data was processed using descriptive and inferential statistics where SPSS version 20 was used for data processing to establish the effect of independent variables on the dependent variable. As a result, the study found that there is a positive and significant relationship between coordination (.821), availability of fund (.793), competency (.894) and collaboration (.876) and performance at significant at the 0.01 level (2-tailed) using correlation analysis. In addition, coordination (.003), availability of fund (.003), competency (.0001) and collaboration (.01) have a statistically significant contribution to the prediction of the 3PL performance using regression analysis. Further, 3PL service provider performance highly linked with warehouse, inventory, fleet, supply distribution, and maintenance management and all are well monitored and better control system have been implemented accurately. Companies outsource the services of 3PL for many reasons including; to gain access best practices, to improve service quality, to control logistics cost, to increase speed, to properly manage its resources, to spread its risks and to focus on issues that are very much crucial to their existence and future growth. Cost, lead-time, service quality and risk assessment are vital to enhance 3PL service providers performance.

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Keywords

Service Provider, Performance, Outsourcing

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