Determinants Of Humanitarian Logistics Performance: The Case Of Africa Humanitarian Aid And Development Agency At Dollo Ado
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Date
2020-06
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Addis Ababa University
Abstract
Third Party Logistics (3PL) providers are service providers who deal with logistics solutions
to ensure effective and efficient performance of humanitarian logistics management. This
study seeks to establish the determinates of humanitarian logistics performance in case of
AHADA at Dollo Ado humanitarian operation. The study adopted explanatory and
descriptive research design and utilized both primary and secondary data. Data was
processed using descriptive and inferential statistics where SPSS version 20 was used for
data processing to establish the effect of independent variables on the dependent variable. As
a result, the study found that there is a positive and significant relationship between
coordination (.821), availability of fund (.793), competency (.894) and collaboration (.876)
and performance at significant at the 0.01 level (2-tailed) using correlation analysis. In
addition, coordination (.003), availability of fund (.003), competency (.0001) and
collaboration (.01) have a statistically significant contribution to the prediction of the 3PL
performance using regression analysis. Further, 3PL service provider performance highly
linked with warehouse, inventory, fleet, supply distribution, and maintenance management
and all are well monitored and better control system have been implemented accurately.
Companies outsource the services of 3PL for many reasons including; to gain access best
practices, to improve service quality, to control logistics cost, to increase speed, to properly
manage its resources, to spread its risks and to focus on issues that are very much crucial to
their existence and future growth. Cost, lead-time, service quality and risk assessment are
vital to enhance 3PL service providers performance.
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Keywords
Service Provider, Performance, Outsourcing