The Role of E-Logistics Practices and Its Challenge in Enhancing the Supply Chain Performance of Ethiopian Shipping and Logistics Services Enterprise
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Date
2022-06
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Addis Ababa University
Abstract
E-logistics is a relatively recent phenomena that has arisen since the introduction of the computerized global market and the internet. Fusion of IT and logistics management is credited with the development of E-logistics. The aim of the research is to assess the role of e-logistics and identify its challenge in enhancing supply chain performance of Ethiopian Shipping and Logistics Services Enterprise. Descriptive and explanatory research design as well as qualitative and quantitative approaches were used. Primary data source such as questionnaire were used to collect data. Descriptive statistics (such as mean and standard deviation) and inferential statistics (such as regression coefficient analysis) were used to analyze the data with the help of SPSS software. A total of 159 questionnaires were distributed to employees under the five ESLSE target departments: inventory management, transportation management, warehouse management, procurement and property management, and information technology, with 146 being returned, resulting in a response rate of 91.8 percent. The findings indicates that the practice of e-logistics in the ESLSE is moderate. The study concludes that, if technological, infrastructural, economic, legal, managerial and manpower challenges are minimized, the ESLSE could have reaped the fruits of enhanced supply chain performance. In order to enhance the supply chain performance of the Ethiopian Shipping and Logistics Services Enterprise, the researcher recommends that the enterprise should go extra mile to keep up with the state of the art e-logistics technologies like ERP II, Inventory Management System, WMS, CRM and other E-logistics platforms.
Key words: E-logistic, Electronic Data Interchange (EDI), Logistics Information Systems (LIS), Supply Chain Performance.