The effect of vehicle maintenance management practices on operational performance: The case of Ethiopian shipping and logistics service enterprise
No Thumbnail Available
Date
2022-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
The choice of the maintenance management practices applied impacts heavily on the performance of the firm. The study was guided by the following general objective, which is to examine the effect of vehicle maintenance management practices on operational performance of Ethiopian shipping & logistics services enterprise. This study was adopted the descriptive with inferential statics on explanatory research design to obtaining the information about the study topic. All responses were collected; descriptive and inferential analysis was done by using Statistical Package for Social Sciences (SPSS) version 26.0 software. The study includes three independent variables in which all of them were measured on a 5-point Likert-Scale. The study found out that all determinant variables of vehicle maintenance management practices to moderate extent. The study tells that there exists a strong relationship between vehicle maintenance management practices and operational performance. The study thus concludes that increase in vehicle maintenance management practice would result in enhanced operational performance. The study recommends that the branch to conduct an evaluation of these strategies, and how exactly they are implemented. The study thus suggests that further studies to be conducted on other practices and Performance Metrics for the Maintenance Function.
Key words: vehicle maintenance management practices, operational performance.