The Legal and Institutional Framework for Consumer Protection in Ethiopia

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Date

2011-06

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Addis Ababa University

Abstract

The legal protection for consumers from abuse by market actors has passed several stages of development. The earliest protection was based on laws of contract and extra contractual liability. But these private law mechanisms have not been adequate enough in protecting consumers’ interests. Due to this, later on, consumer protection began to be based on criminal law, competition law and regulatory laws of different nature, as well. However, still, the protections based on these laws have their own limitations. To supplement the limitations of these private and public laws in consumer protection, countries began to enact a separate consumer protection regime. Ethiopia enacted a Trade Practice and Consumer Protection Law in 2010 with the same objectives of protecting consumers in the market place. The legal regimes of this law include the scope of application of the law which applies to any transaction in goods and services. Beside this, the rights of consumers and obligations of business persons are basic substantive characteristics of this law. Turning to its institutional framework, the Trade Practice and Consumer Protection Authority is established to adjudicate cases on the violations of the law. The Ministry of Trade shall investigate violations of the law and bring cases for adjudication before the Authority. At regional level, Regional Consumer Protection Organs and Regional Trade Bureaus have the role of the Authority and the Ministry respectively. The law also recognizes the role of federal and regional courts in the enforcement of the law. Beside these bodies recognized by the Trade Practice and Consumer Protection Law, Organs for National Quality Infrastructure and the Food, Medicine and Health Care Administration and Control Authority are the main regulatory bodies that have direct role in consumer protection. It is important to note the effect of this newly enacted law on regulatory bodies in general and on basic laws of contract and extra contractual liability, as well. The law, based on whether it is properly implemented or not, would certainly have its own positive and negative effects on business persons, and on the over all protection of consumers.

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legal protection for consumers from abuse by market, actors has passed several stages of development.

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