Thesis on project to improve medical record completeness in outpatient department, in Dilchora Hospital, Dire Dawa, Eastern Ethiopia.

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2018-06

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Addis Ababa Universty

Abstract

Background: - Any medical information is important in managing patient condition, follow up, legal issues and useful for any relevant condition related to patient. Despite the importance of medical records to high quality and efficient care management of patients’ medical records, especially in developing countries like Ethiopia, it has not been a priority. Studies conducted related to medical record completeness from different aspects showed that poor medical record management system compromises patient and client care at different level. Methods: A hospital bases cross sectional pre and post interventional study was conducted at Dil-chora hospital, Dire Dawa, eastern Ethiopia from March to June 2018.A total of 88 patients medical record folder was reviewed, 50 nurses with structured questionnaire and a focused discussion was conducted with five concerned body. Data collected using a standard structured questionnaire and reviewed out-patient medical record folders were transferred into SPSS version 20 for further statistical analysis. Variables with a p-value of less than 0.05 at multiple logistic regression analysis were considered statistically significant factors for the utilization of selected variables of outpatient medical records. Results: The study revealed that 12% of the health workers had a good level of awareness on completeness of out-patient medical records, 0%HMIS training and, supervision, 24% completeness of out-patient medical records during base line assessment (Pre intervention). And the intervention has showed a significant improvement for the selected combed variables from 24% to 92%. Conclusion: As more than half of the health workers working at government health institutions of East Gojjam were poor health information users compared with the findings of others studies. HMIS training, data analysis skills, supervision, regular feedback, and favorable attitude were factors related to routine health information system utilization. Therefore, a comprehensive training, on HMIS and regular supportive supervision are highly recommended for improving medical record completeness in all governmental and privet health facilities.

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Out-patient medical records, Dil-chora hospital Dire Dawa, Eastern Ethiopia.

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