The Practice Of Conflict Management Styles: The Case Of Arts Media Production
No Thumbnail Available
Date
2018-06-13
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
It is almost given that conflict is inevitable in the relation between individuals and groups. Workplaces are not exceptions in this regard. Yet, the occurrence of conflict by itself is no more considered a problem as far as it is managed effectively. In line with this, this study explored the practices of conflict management styles at Arts Media Production. In doing so, attempt has been made to examine the different sorts of interpersonal and interdepartmental conflicts that frequently happen in the operation process of the project and how they are managed. As a result, the findings of the study revealed that the major interpersonal and interdepartmental conflicts that occur in the project are the ones that are structural and socio-cognitive driven conflicts. It was further found out that the project managers tend to apply mainly accommodating and avoiding conflict management styles. However, avoiding have turned out to make employees dissatisfied which resulted in a high staff turnover. This in turn affected the overall performance of the project negatively. Therefore, in order to increase the commitment of the staff, the management should consider of applying a better conflict management style.
Description
Keywords
conflict, conflict management styles, structural and socio-cognitive driven conflicts