The Use of ICT Consulting By Entrepreneurs in Addis Ababa
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Date
2000-06
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Addis Ababa University
Abstract
Information and Communication Technology consulting has become increasingly popular
in recent years, and is often quoted as a means of coping with rap id changes in technology
and in the business nonvirulent around the world , However, in developing countries like
Ethiopia it is yet a field that is at its early stage and feared by experts to engage into,
This paper investigated the use of ICT consulting services by Addis Ababa business
entrepreneurs, and examined the current state and nature of ICT consultants, For this
purpose, the research methodology of survey questionnaire was used to gather information
from the business firms and a scheduled interview was conducted with the ICT
consultants, The research findings showed that most of the decision-makers of business finns have
limited understanding of the teclmology and the ways it integrates with business, And in
much the same way their use of lCT consultancy is also very limited, As the field of
consultancy is not yet well developed in the country, there is awareness problem among
the public at large, There is limited understanding on "who can do what" in the ICT field
in Addis Ababa, Those that have actually made use of consultancy service have been
found to prefer the services of foreign consultants, Services rendered by local consultants
were seen as substandard,
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Keywords
Information Science