Assessment of the Human Resource Planning Recruitment and Selection Practices and Challenges in Ethiopian Telecommunication Corporation

dc.contributor.advisorYimam, Melaku (PhD)
dc.contributor.authorOda, Sisay
dc.date.accessioned2019-01-11T12:50:53Z
dc.date.accessioned2023-11-10T14:47:40Z
dc.date.available2019-01-11T12:50:53Z
dc.date.available2023-11-10T14:47:40Z
dc.date.issued2011-04
dc.description.abstractThe main purpose of this study is to assess the practice of the Human Resource Planning (HRP), external recruitment and selection practice of Ethiopian Telecommunication Corporation (ETC), and to identify challenges regarding these functions and to recommend solutions. In order to achieve this objective, survey research method was employed and both Primary and secondary data were used in this research. The primary data were collected through questionnaires and semi structured interview and the secondary data were collected from the respective work unites who are in a position to provide documents like human resource policy manual, various forms and other necessary documents required for this study purpose. This study had been selected ETC head office as a sample study area and employees at the head office were classified in to two exclusive groups as managerial and non managerial staff. Moreover, from each stratum, two hundred ninety two employees were selected through random sampling technique. Next, interview with the training and development division manager of ETC was made and questionnaires were distributed to the selected employees in order to get relevant data about the corporation 's HRP, recruitment and selection practice. Results obtained were analyzed using average index and percentage. Thus, the result of the study indicated that environmental analysis conducted for the HRP purpose has not been done in scientific and appropriate manner. Forecasting techniques to estimate HR demand and supply in the process HRP didn't undertaken properly. ETC didn't possess qualified HR professionals and Human Resource Information System (HRIS) in order to handle effective HRP activity. Most of the HRP activities not undertaken in line with the policy stated. There was no succession planning practice in ETC. Lack of interviewers competency, lack of providing clear information for job applicants about examination date and place after the registration, lack of checking reference from previous employers of the new applicant were some of the factor that hinder the HRP, recruitment selection practice of ETC. Accordingly, developing and maintaining competent HR professionals to handle the HRP process, developing multi dimensional and regular environmental assessment practice, utilization of computerized HRP system and quantitative based employee forecasting methods, putting succession planning in place, minimized time taken selection process and unnecessary long wait, practicing background and reference checking's, enhancing the interviewers skills by giving them training are potentially recommended to tackle the problem of the corporation by the researcher.en_US
dc.identifier.urihttp://etd.aau.edu.et/handle/12345678/15671
dc.language.isoenen_US
dc.publisherAddis Ababa Universityen_US
dc.subjectHuman Resource Planning Recruitmenten_US
dc.titleAssessment of the Human Resource Planning Recruitment and Selection Practices and Challenges in Ethiopian Telecommunication Corporationen_US
dc.typeThesisen_US

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