Challenges And Prospects of Logistics Digitalization in Ethiopia: The Case of Ethiopian Shipping and Logistics Service Enterprise
| dc.contributor.advisor | Zelalem Tadesse (PhD) | |
| dc.contributor.author | Mignote Mekasha | |
| dc.date.accessioned | 2026-11-13T11:40:00Z | |
| dc.date.available | 2026-11-13T11:40:00Z | |
| dc.date.issued | 2026-06 | |
| dc.description.abstract | Logistics digitalization is increasingly recognized as a key driver of operational efficiency, transparency, and competitiveness in modern supply chains. Despite its potential, the implementation of digital logistics systems in Ethiopia remains uneven and fragmented. The Ethiopian Shipping and Logistics Services Enterprise (ESL), as the country’s sole sea transportation provider and a central actor in international trade, has introduced various digital initiatives; however, its operational efficiency continues to lag behind regional and global benchmarks. This study examines the challenges and prospects of logistics digitalization in Ethiopia, with particular emphasis on ESL. A mixed-methods research approach was employed to enhance analytical rigor and triangulation. Quantitative data were collected through self-administered questionnaires from 139 managerial and senior staff members, selected using stratified random sampling. Qualitative data were obtained through semi-structured interviews with key stakeholders. Data processing involved editing, coding, and tabulation to ensure accuracy and consistency before analysis. Explanatory statistical techniques were applied using SPSS version 20, including mean and standard deviation analyses, Pearson product-moment correlation, and multiple regression analysis to examine relationships between variables. The findings reveal that logistics digitalization at ESL has resulted in positive but partial improvements in cost reduction, error minimization, and overall efficiency. However, challenges persist in technological infrastructure and regulatory policy, as well as the effect of logistics digitalization, the influence of digitalization on international trade, and the effect of data security on the implementation of logistics digitalization. Regression results confirm that logistics digitalization is a significant determinant of operational efficiency (R² = 0.989). The study concludes that stronger system integration, process reengineering, capacity building, and data governance are essential for achieving sustained digital transformation in Ethiopia’s logistics sector. | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/9515 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Abeba Universty | |
| dc.subject | Logistics digitalization is increasingly recognized as a key driver of operational efficiency | |
| dc.subject | transparency | |
| dc.title | Challenges And Prospects of Logistics Digitalization in Ethiopia: The Case of Ethiopian Shipping and Logistics Service Enterprise | |
| dc.type | Thesis |