Challenges of Implementing DevOps (Development Operations) as a Tool of Project Integration Management: the Case of Temenos Infinity System Implementation at Bank of Abyssinia
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Date
2024-10
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Addis Ababa University
Abstract
This study investigates the extent of adoption, and perceived barriers and facilitators of implementing DevOps practices within the context of bank of Abyssinia’s Temenos Infinity software project. Using a mixed-methods approach, data were collected through questionnaires and interviews from 51 respondents involved in the project. The analysis reveals that strong management support, comprehensive training programs, and effective use of collaboration tools are essential for successful DevOps adoption. However, the study also finds that DevOps practices are minimally and inconsistently adopted across the project, with significant challenges such as lack of training, integration issues, and resource constraints impeding progress. The findings highlight the need for a more structured approach to training and implementation, and emphasize the importance of leveraging management support and collaboration tools to overcome barriers and enhance the adoption of DevOps practices. These insights provide valuable guidance for organizations seeking to implement DevOps in their IT projects, particularly within the banking sector.
Keywords
DevOps, banking sector, IT projects, Temenos Infinity, adoption, barriers, facilitators, management support, training, collaboration tools.