The Influence of Informal Groups on Employee’s and Organizations’ Performance: The Case of AMREF Health Africa in Ethiopia
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Date
2018-06
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Addis Ababa University
Abstract
Human is a social being and continues as the part of a group in every field of life from the birth. Group is
a community consisting of one or more individuals who interact with each other in order to accomplish a
certain goal. The groups are created formally and informally within the organization at different times and
for different goals. Those groups have the negative and positive influences on the organizations’ and
employee’s performance. Through informal groups in the organization can develop their own norms and
influence that may difficulties the objectives of the formal organizational working conditions. The
objective of this study was to assess the influence of informal groups on employee’s and organizational
performance in Amref Health Africa in Ethiopia. Embedded (mixed) survey was the design used for this
study. Three departments were selected program department, Finance and HR & administrative
departments and used random sampling technique. The population was 165 employees. Out of this, 116
employees were selected as sample size. The data used for this study included both questioner and
interview. Questionnaire with both open-ended and close-ended questions was used to collect the primary
data. In terms of analyzing the data collected, both quantitative and qualitative methods of analysis were
used. Findings from the study confirm that in connection with the status of informal groups and effect of
Informal groups on employee’s performance was very high influence on employees and organizational
performance. Also Informal Groups’ for organizational task achievement have no significant contribution
on performance. In conclusion therefore the existence of informal groups is risky and influential to hinder
employee’s and organizations’ performance of Amref Health Africa in Ethiopia. It is therefore
recommended that in order to enhance employees and organizations’ performance, heads of managements
should implement proper formal communication channel to make sound decision and to have equal job
opportunities within the organization, discourage informal group’s participative discussions on employees
and organizations’ task related issue, eliminate conflict between management and employees in related to
informal groups influence and make it transparency an organizational culture and norm
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The Influence of Informal Groups on Employee’s