Evaluation of Procurement Process the Case of Addis Ababa Water and Sewerage Authority
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Date
2014-07
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Addis Ababa University
Abstract
Procurement is a means by which an organization acquire good and services in a
scientific manner. More than two third of the organization annual budget is spend
through procurement. Every activity of the organization, either service or goods provider,
is highly attached with the procured product. Thus, failure of the procurement unit has a
direct impact on the failure of all other department. This study focused on the evaluation
of procurement process at Addis Ababa Water and Sewerage Authority. The purpose of
the study was to assess the performance of procurement department, the satisfaction of
the user department, the challenges faced by the procurement department and the
adverse effect of the perception towards the department. For the accomplishment of
this, the study was employed through descriptive designee in whom the selection of
respondents is carried out by using purposive sampling technique. 44 employees are
considered as a sample unit. Furthermore, exclusive interview has made with the
procurement support team leader and the procurement officer, who has more than 13
years of experience. Both primary and secondary data are used. The major finding
indicates that, the performance of the procurement department is found in
unsatisfactory level. The department work flow is too long and bureaucratic nature
which is not flexible for new idea. Even though straggling to avoid rent seeker is
admirable, most of the time the adverse effect has forgotten. The department is not fully
authorized to make decision in every procurement step and method. Besides, the
qualification of the staff and training held is not well enough to fill the gap. The
negotiation, specification and contract management is too deprived, though they are
highly important. Moreover, there is no any classification of inventory and vendor to
make the procurement process more prolific
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Keywords
Sewerage authority