The Role of Training on Employee performance: The case of chain Hotels in Addis Ababa
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Date
2017-05
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Addis Ababa University
Abstract
The aim of this study is to investigate the interface between training and employee performance in chain hotels located in Addis Ababa. The specific objectives were to assess the nature of training practice used in the Hotels and to investigate if there is a relationship between training practice, delivery mode and employee performance. This research has reviewed previous literature to assess the relationship between training practice, delivery mode and employee performance. To achieve this objective, descriptive research design were used to analyze the data collected through questionnaire from a sample of 248 hotel employees. These respondents were selected using simple random sampling method. The questionnaires were analyzed using descriptive statistics, one way ANOVA ,correlation and regression with the support of statistical software program namely Statistical Package for Social Science (SPSS version 20) for analyses and summarization purposes. The finding reveals that the relationship between Training Practice, Delivery Mode, and employee performance is positive and significant. The research has confirmed that training has a relationship with employee performance. Based on the findings of the study, the researcher recommended that the hotels should introduce more training programs for employees, which are more suitable to the skills needed at work, as well as they should give employees equal opportunities for attending the training courses.
Description
A thesis submitted to the school of graduate studies Addis Ababa University in the partial fulfillment of the requirements for the degree of master in Business Administration (MBA)
Keywords
Employee performance, Training delivery method, Training practice