Factors affecting employee engagement: The mediation role of job satisfaction in the case of Ethiopian Airlines
| dc.contributor.advisor | Lakew, Alemu (PhD) | |
| dc.contributor.author | Mekdes, Negash | |
| dc.date.accessioned | 2020-07-24T10:10:46Z | |
| dc.date.accessioned | 2023-11-04T09:37:19Z | |
| dc.date.available | 2020-07-24T10:10:46Z | |
| dc.date.available | 2023-11-04T09:37:19Z | |
| dc.date.issued | 2020-07 | |
| dc.description | A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfilment of the Requirements for the Degree of Masters of Art in business administration (MBA) | en_US |
| dc.description.abstract | This research is intended to measure the relationship between selected predictor variables and employee engagement with the mediation role of Job satisfaction in Ethiopian airlines using social exchange theory as a theoretical foundation. This study has developed a model that job satisfaction as a mediator to measure the relationships between employee and Organizational related antecedent variables, and workplace attitude: employee engagement. The study has employed a quantitative research approach and explanatory type of research design to see the causal relationship between eight antecedent variables: Work-life balance, Self-efficacy, Clear job expectation, Reward & recognition, Communication, Development opportunities, Autonym support and Organizational culture; and dependent variable: Employee engagement with a mediation of Job satisfaction. Questionnaires were administered and collected data from 374 employees of Ethiopian Airlines. Model diagnostic tests: normality, homoscedasticity, autocorrelation and regression analysis was measured. Regression analysis shows that WLB, Self-efficacy, Clear Job expectation, Reward& recognition, Development Opportunities, Communication and Autonym support have statistically significant relationship with employee engagement; However, organizational culture has found statistically insignificant relationship with engagement. In this study Job satisfaction is found to mediate the antecedent‐consequence relationships, where Clear job expectation is mediated by Job satisfaction. Based on the findings, managements of Ethiopian airlines should focus on both employee and organizational aspects of antecedents such as balancing the work-personal life of the employees, arrange appropriate reward & recognition systems to maximize employment engagement level in the organization. Further, Implications of this research point out the role of managements of Ethiopian airlines in creating an environment that sustain high level of satisfaction leading to engagement. Future researchers shall study by including more antecedent and mediator variables to measure their relationships with employee engagement in Ethiopian airlines as well as other organization. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/21984 | |
| dc.language.iso | en | en_US |
| dc.publisher | A.A.U | en_US |
| dc.subject | Employee engagement | en_US |
| dc.subject | Employee and organizational factors | en_US |
| dc.subject | Ethiopian airlines, mediation | en_US |
| dc.subject | Job satisfaction | en_US |
| dc.title | Factors affecting employee engagement: The mediation role of job satisfaction in the case of Ethiopian Airlines | en_US |
| dc.type | Thesis | en_US |