Success Factors and Criteria in the Management of Humanitarian Projects: Evidence from International NGOs Operating in Ethiopia
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Date
2019-11
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A.A.U.
Abstract
The objective of the study is to identify and evaluate the success factors and criteria in the management of humanitarian projects implemented by international NGOs operating in Ethiopia. The study also intended to explain the relationship between the critical success factors (CSFs) and project success of humanitarian projects as perceived by the targeted international NGOs implementing humanitarian projects in Ethiopia and the concerned government organization. The research followed interpretive research methodology, survey as a strategy and questionnaire as data collection instrument. Both primary and secondary data were used to gather data. The primary data was collected from a sample of 50 respondents (managers and staff members) from five humanitarian emergency food aid INGOs in Ethiopia and 30 respondents from government organization. Exploratory design was employed to identify CSFs and explanatory design to explain relationships between success factors and project success. By using the different evaluation technique, the study revealed that the five most important factors of project success, which can be considered as critical for humanitarian projects executed under the management of INGOs in Ethiopia in their descending orders are; clear policy of donors and government, strong local ownership of the project, effective consultation during planning, having commitment to project goals and compatible rules and procedures respectively. The study also revealed that all five CSFs are positively related to project success and there is very strong relationship between CSFs and project success in humanitarian project implemented by INGOs in Ethiopia. The findings of this study will not only make an academic contribution to the field of project management for humanitarian projects, but also will guide practitioners like project managers and implementing agencies through the success and achievement of project objectives by providing documentation and recommendations for adapting humanitarian project CSFs to the Ethiopian context.
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Keywords
Humanitarian Projects, Success Criteria, Success Factors