Analysis of Accessibility of Urban Households to Selected Public Services in Summit Condominium Housing, Addis Ababa
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Date
2015-09
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Addis Ababa University
Abstract
The purpose of the study was to analyze the Accessibility of Public Services to Urban
Households at Summit Condominium Housing Site. That means, this study was intended assess
the physical infrastructure of public services, identify the accessibility of public services,
investigate to the satisfaction of customers, analyze supply and demand of public services and to
find out the factors that affects the accessibility of public services.
In order to achieve the objectives well, the essential data were collected from primarily and
secondary sources. The Primary data were gathered from the dwellers of Site by means of
questionnaire survey, Key Informant Interview (KII) and field observation. Hundred household
heads were selected by systematic random sampling technique and ten experts were selected by
purposive sampling technique. Secondary data were obtained from different government sectors
such as Addis Ababa Water and Sanitation, Addis Ababa Water and Sanitation Gured Shola
Branch, Ethiopian Electric Utility, Ethiopian Electric Utility Eastern Addis Ababa Region, Addis
Ababa Health Office, Summit Health Center, Addis Ababa Road and Transport Authority and
Bole Transport Office.
The collected data were qualitative and quantitative. When the data was analyzed the following method was used; fully mixed concurrent equal status designs quantitative and qualitative phases occur at approximately the same point in time, with both phases being given approximately equal weight and mixing occurring within or across the data collection, analysis, and interpretation stages.
Thematic analysis and descriptive statistics were employed to analyze qualitative and
quantitative data respectively. This was done by using descriptive statistics, such as frequency,
percentage and mean; inferential statistics specifically used standard deviation.
The result of the analysis revealed that the different stakeholders (almost all under government) involved in delivering public service at Summit Condominium House Site, but the supply of public services was not much with the demand of clients ( demand of services greater than supply of service delivery)and also there are some limitations on quality and quantity of physical infrastructures.
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Geography and Environmental Studies