Information System Adoption in Ethiopian Public Organizations: A Theoretical Model
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Date
2015-09-04
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Addis Ababa University
Abstract
In today’s digital age information system (IS) is regarded as critical in enhancing the productivity and competitiveness of an organization. But the benefit of the technology can only be realized not only if IS is widely used but also if the overall implementation is successful. Hence, it is essential to understand the factors of successful IS adoption and implementation in organization. However, there is very limited number of local literatures on IS adoption and implementation models at the organizational level. In general, the aim of this research is identifying different factors that affect IS adoption in Ethiopian organizations and construct a theoretical model for successful IS adoption.
To meet the purpose of this study a quantitative and qualitative approach is used with questionnaire and interview as its primary research methodology. Accordingly, data were collected from five Ethiopian governmental organizations. The study utilized a modified constructs of DOI, TAM and TOE model to investigate IS adoption in an organization. Moreover, this study outlines the details of each construct and its relevance toward the research issue. The quantitative data analysis indicates that a statistically significant relationship exists between compatibility and complexity of DOI model with PEOU of TAM model and PEOU, PU with ATU of an IS. In addition, the user involvement in a specific IS implementation and his or her ATU of that system is tested. The qualitative data analysis result show that top management support, organizational readiness and competitive advantage have a positive influence on IS adoption, while organizational size have no effect.
The outcome of this study has important implications for the IS adoption studies, organizational adoption decision makers and system developers. The theoretical model that this study proposed can prove to be a useful tool when making IS adoption since informed decisions could decrease the risk of poor technology choices. This study can help organization IS adoption decision makers in planning, evaluating and implementing IS. Moreover, the theoretical model can help system developers determine and improve the adoption potential of their customer so that to improve the likelihood of adoption.
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Keywords
Information system (IS), organizational IS innovation adoption, technology adoption model