The Effect of Training and Development on Organizational Performance: The Mediating Role of Employee Commitment: In The Case of Addis Ababa City Administration Revenues Bureau
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Date
2023-06-01
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A.A.U.
Abstract
Training and development programs are designed to enhance employees' skills, knowledge, and abilities, leading to improved job performance, and better overall organizational outcomes. The study aimed to identify the impact of training and development on organizational performance, and the role of commitment as a mediating variable in such relationship. The survey was conducted on data collected through a survey of 189 the employees working in Addis Ababa City administration Revenues Bureau. In this study a quantitative method and a descriptive research design were utilized. The finding indicated that there is a direct positive effect of training and development on organizational performance. Furthermore, the analysis reveals that employee commitment, specifically affective and normative commitments, mediate the relationship between training and development and organizational performance. The study concludes that this study demonstrates the significance of training and development in enhancing organizational performance, with employee commitment playing a mediating role.