Designing A Knowledge Management System Framework For Knowledge Sharing
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Date
2017-06-07
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Addis Ababa University
Abstract
This research investigated the practice of tacit knowledge sharing among employees of the Addis
Ababa Land Holding Registration and Information Agency. It is the new way of established public
land organization with all sub city branches for giving land related services with modern cadastral
information system in the Addis Ababa city administration.
The objective of this study is to design a knowledge management system that promotes tacit
knowledge sharing among employees in this organization. The study used a qualitative case study
research method and design science research method that gathered the relevant requirements and
designed a Knowledge Management System. Data was collected using data collection methods
through interview, observation and document review. Seventeen employees with different years of
work experience were selected for interview using purposive sampling methods.
The research identified organizational and individual factors that have direct influence on tacit
knowledge sharing activities. The study proposed a Knowledge Management implementation model
and a Knowledge Management System design Framework that serves as a blueprint to implement
Knowledge Management in Addis Ababa Land Holding Registration and Information Agency.
The research findings are not generalizable to other contexts. It is because that this study is a qualitative type of research and only focused on the AALHRIA context. The researcher
recommended basic things for the concerned bodies of AALHRIA which must be implemented for
effective tacit knowledge sharing. The study has both theoretical and practical contributions. The
researcher also recommended future researches for other researchers to further study in the area of
tacit knowledge sharing on the public land sectors.
Description
Keywords
Knowledge Management System, Tacit knowledge sharing