Assessing the Challenges and Effectiveness of Volunteer Participation and Management in the case of Addis Ababa Road Traffic Management Agency’s, Youth Volunteer Program
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Date
2020-01
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A.A.U
Abstract
The purpose of this study was to assess the challenges and effectiveness of volunteer participation and management in AARTMA youth volunteer program. To achieve the desired goal of this study the researcher used a descriptive research design and a mixture of quantitative and qualitative data analyzing method. The sample techniques were convenience sampling and purposive sampling methods. A convenience sampling method was prepared for young volunteers whereas a purposive sampling technique was used for the agency’s director and coordinators of young traffic volunteers. The number of questions prepared for young traffic volunteers was 250 whereas the interview delivered to the director of the agency and young volunteer coordinators was semi-structured and the document review also analyzed. To sum up, as assessed about the challenges and effectiveness of young volunteer management practice of AARTMA, the finding showed that there are a promising effort and progress in minimizing pedestrian crash and fatality and the overall management of the agency although there are factors which hinder the endeavor of the agency including lack of incentives and budget for better allowance, shortage of necessary types of equipment and facilities and lack of consistent commitment among few volunteer coordinators were the major challenges in the youth volunteer program .
Description
A Thesis Submitted to the Department of Public Administration and Development Management of Addis Ababa University in Partial Fulfillment of the Requirements for the Degree of Masters in Public Management and Policy (MPMP)
Keywords
Challenge, Management, Public sector, Volunteer