Conflict Management Practices in Government Secondary and Preparatory Schools in Yeka Sub-City Addis Ababa
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Date
2016-06
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Addis Ababa University
Abstract
The aim of the study was to examine types of conflict, conflict management styles and strategies
at Yeka sub-city secondary and preparatory schools of Addis Ababa City Administration. The
basic question was ‘’what are the practices of conflict management in government secondary
and preparatory school in Yeka Sub City in Addis Ababa?’’ To select the samples of the
research stratified, availability and random sampling techniques were used. In conducting this
study, the required data was obtained through structured questionnaires. A sample of 242
employees were selected and completed a survey questionnaire. The study employed descriptive
and inferential statistics for the purpose of data analysis with the help of SPSS version 21
software. It was confirmed that a moderate level of intergroup type of conflict was more
prevalent in the target school system. Next to this comes intragroup conflict while intrapersonal
conflict is least prevalent. Integrating style is practiced more frequently; next to this were
obliging and dominating styles; avoiding and compromising are least exercised. The third party
intervention is more exercised than the use of negotiation and superior goal strategy. It was
concluded that the conflict management strategy of the secondary and preparatory schools of
Yeka Sub-City were not so effective. It is recommended that the greater use of integrating style of
conflict management is to be encouraged. On the other hand the low level practice of
compromising style should be improved to a high level. Similarly the low level negotiation
strategy, currently being practiced in the target school system, should be improved; a
satisfactory level of negotiation strategy should be introduced.
Key words:
Types of Conflict, Styles of Conflict Management and conflict management strategy.
Description
Keywords
Types of Conflict, Styles of Conflict Management and conflict management strategy