Conflict Management Practices in Government Secondary and Preparatory Schools in Yeka Sub-City Addis Ababa

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Date

2016-06

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Addis Ababa University

Abstract

The aim of the study was to examine types of conflict, conflict management styles and strategies at Yeka sub-city secondary and preparatory schools of Addis Ababa City Administration. The basic question was ‘’what are the practices of conflict management in government secondary and preparatory school in Yeka Sub City in Addis Ababa?’’ To select the samples of the research stratified, availability and random sampling techniques were used. In conducting this study, the required data was obtained through structured questionnaires. A sample of 242 employees were selected and completed a survey questionnaire. The study employed descriptive and inferential statistics for the purpose of data analysis with the help of SPSS version 21 software. It was confirmed that a moderate level of intergroup type of conflict was more prevalent in the target school system. Next to this comes intragroup conflict while intrapersonal conflict is least prevalent. Integrating style is practiced more frequently; next to this were obliging and dominating styles; avoiding and compromising are least exercised. The third party intervention is more exercised than the use of negotiation and superior goal strategy. It was concluded that the conflict management strategy of the secondary and preparatory schools of Yeka Sub-City were not so effective. It is recommended that the greater use of integrating style of conflict management is to be encouraged. On the other hand the low level practice of compromising style should be improved to a high level. Similarly the low level negotiation strategy, currently being practiced in the target school system, should be improved; a satisfactory level of negotiation strategy should be introduced. Key words: Types of Conflict, Styles of Conflict Management and conflict management strategy.

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Keywords

Types of Conflict, Styles of Conflict Management and conflict management strategy

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