The Role of Reward and Benefit Management to Wards Employee Satisfaction Practices: the Case of Commercial Bank of Ethiopia
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Date
2018-02
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Addis Ababa University
Abstract
The study focus on the role of reward and benefit management practices to wards employee
satisfaction the case of Commercial Bank of Ethiopia at selected branches in Addis Ababa. To
meet the objectives, the researcher adopted descriptive research design by using qualitative data
approaches. The primary data were collected through questionnaire from a sample of 100 clerical
employees and through interview from the top management of the bank. The data had been
analyzed by using descriptive statistics such as frequency, tables and charts. From the research it
is observed that employees perception toward current benefit and reward are subjective,
Employees are not participating in benefit and reward decision and finally the researcher has
found out that Commercial Bank of Ethiopia has a routine of rewarding and motivating its
employees to let them work to its best interest, the rewarding systems are not based on
performance. They are instead bonus and salary increments which are given to all employees once
annually. The performances of the employees are not considered in these processes. It is just based
on the salary scale, which is not advisable according to the theoretical frameworks this researcher
used. This is also something that the respondents witnessed. The conclusion is, therefore, the
reward system does not motivate its employees to be competitive and work to the best interest of
the company given that the reward systems does not take competitiveness and performance in to
account.
Keywords: reward, compensation, Commercial Bank, selected branch
Description
Keywords
Reward compensation, Commercial bank, Selected branch