Core Banking System Selection and Implementation Framework in Ethiopia: The Case of Oromia Credit and Saving Share Company (OCSSCO)

dc.contributor.advisorAssefa, Temtim (PhD)
dc.contributor.authorTafesse, Tolesa
dc.date.accessioned2021-04-09T08:08:39Z
dc.date.accessioned2023-11-18T12:47:30Z
dc.date.available2021-04-09T08:08:39Z
dc.date.available2023-11-18T12:47:30Z
dc.date.issued2020-09-15
dc.description.abstractCore banking system is a vehicle by which banks and financial institutions move to their desired goals and objectives. In order to avoid wrong selection and failed implementation of this crucial system, firms need to consider two things: understanding of their current and future business needs and having strategic master plan for selection and implementation of CBS. The main objective of this study was to design a framework for selecting and implementing Core banking system for financial institutions in Ethiopia, particularly OCSSCO. The case study method was adopted to carry out this research. Qualitative research method was used for data collection. Semi structured and unstructured interview was used to collect data from respondents. Seventeen (17) individuals were selected from different departments in OCSSCO including top level managements and vendors and external IT consultants who had direct involvement in CBS project work and management as sample frame for this study. The data collected was analyzed and presented. From the findings, the study concluded that steps such as defining business needs, determining criteria, managing RFP process, evaluation of solutions, using reference feedback and approval of Bid are important for CBS selection. The study also revealed that top management support and commitment, professional project manager, competent project team, creative problem solving, risk management, conflict management and change management are the CSF for CBS implementation. Finally CBS project selection and implementation framework was proposed which consists of four major phases (CBS selection, CBS implementation, CBS evaluation and improvement and successful CBS). The developed framework was evaluated for its relevance using focus group discussion.en_US
dc.identifier.urihttp://etd.aau.edu.et/handle/12345678/26033
dc.language.isoenen_US
dc.publisherAddis Ababa Universityen_US
dc.subjectCbsen_US
dc.subjectSelectionen_US
dc.subjectImplementationen_US
dc.subjectEvaluationen_US
dc.subjectImprovementen_US
dc.subjectSuccessful Cbsen_US
dc.titleCore Banking System Selection and Implementation Framework in Ethiopia: The Case of Oromia Credit and Saving Share Company (OCSSCO)en_US
dc.typeThesisen_US

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