Assessment of Human Resource Management Practices Towards Organizational Performance: the Case of Addis Ababa University
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Date
2016-06
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Addis Ababa University
Abstract
The purpose of this study is to assess the human resource management practices of Addis Ababa
University with particular reference to administrative staff. It covered employee performance
appraisal, training and promotion practices of the university. The study adopted a mixed research
approach and made use of both primary and secondary data. The primary data was collected from the
concerned university officials through semi-structured interviews and from 129 administrative staff
members selected from four colleges and the central administration through questionnaire survey. A
simple random sampling was used to select respondents from the four colleges, while employees
from the central administration were purposely included in the sample. The data gathered through
questionnaire survey, mainly using 5-point Likert scale items, were analyzed using statistical
techniques (such as frequency distribution, mean rank and Chi-square test), the results of the analyses
were presented using tables, and the findings were interpreted and discussed using qualitative
narrations. The findings of the study indicated that there is no sound performance appraisal system
for administrative staff in the university, the process of employee training was found to be
unsystematic and employee promotion process of the university was also not adequately fair and
objective. Hence, it has been recommended that the university should improve its human resource
management system and practices (i.e. performance appraisal, training and promotion) in order to
ensure the availability of efficient and effective administrative staff in all colleges and institutes
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Keywords
Ganizational Performance, Human resource management