A Descriptive Study on Health Care Service for the Deaf and Communication Challenges: A Case Of Nefas Silk Lafto Wereda 03, Health Care Center, Addis Ababa
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Date
2017-07
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Addis Ababa University
Abstract
Deaf people have been usually underserved from different type of services. Delivery of health care service is one of the areas where deaf people get challenged. The main objective of this study is to examine health care services for the deaf and communication challenges at Nefas Silk Lafto Woreda 03 health care center. The research used qualitative approach throughout the study. Purposive sampling and case study was employed. The study carried out in-depth interview using semi structured interview guide to collect the data. The data is collected from nine complete deaf individuals and four health care providers as key informants. The collected data is organized and analyzed through qualitative research approach. The study found that deaf people encounter challenges related to; communication, lack of health education and information, lack of knowledge and skill of the providers, perception of service provider, confidentiality and privacy are raised as a challenge to access health care. Deaf people use mechanism like using their own sign language interpreter and try to communicate using hand writing to eliminate the communication problem they face with the health care providers. The study has great implication for social workers particularly health care social workers regarding disability literacy, policy, practice and for further research and access provision for the deaf at different service areas
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Keywords
Deaf; Healthcare; Access; Challenges