Human Resource Development Practices: Enhancing Employees’ Satisfaction a Case Study of Ethiopian Electric Power Corporation
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Date
2010-06
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Addis Ababa University
Abstract
Human Resource Development (HRD) is a planned and systematic approach to development of
employees for both organizations’ and employees’ benefit. Emphasis on HRD results into
several positive individual and organizational outcomes. HRD needs investment in training,
development and education programs. Developing an effective HRD system is a difficult task
since it needs to align both company and employees need. Employees’ satisfaction with HRD
practices are among the most important criteria to consider when assessing the human resource
development practices. Thus, this research is designed to assess employees’ satisfaction with
HRD practices in Ethiopian Electric Power Corporation (EEPCo). The main objective of the
study is to identify the level of employees’ satisfaction with: the Corporations commitment to
HRD, appropriateness of HRD practices, opportunities for growth and development,
management’s guidance and encouragements and other dimensions of HRD practices. The
research is designed as a case study. Both secondary and primary data were used in the research.
A survey questionnaire with five point Likert scale is a main tool for gathering primary data
about employees’ satisfaction with human resource development practices of the corporation. 62
participants in the Head office and one Region of Addis Ababa district were participated in
filling the questionnaires. An interview was also made with officials of training and
development team of the Corporation. The findings of the study indicated that respondents
perceived the HRD practices of the corporation as unfairly focused on some work units only.
Respondents also indicated their dissatisfaction with the promotional opportunities and the
knowledge to gain from the work they do for the Corporation. More over, majority of
respondents indicated that they don’t think that the Corporation is the best place to develop
themselves.
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Keywords
Enhancing Employees’ Satisfaction