Factors Affecting Adoption of E-Hailing Service Evidence from Addis Ababa E-hailing Service users
| dc.contributor.advisor | Mesfin, Tewodros (PhD) | |
| dc.contributor.author | Hailu, Tinebeb | |
| dc.date.accessioned | 2022-02-28T07:06:04Z | |
| dc.date.accessioned | 2023-11-04T14:12:34Z | |
| dc.date.available | 2022-02-28T07:06:04Z | |
| dc.date.available | 2023-11-04T14:12:34Z | |
| dc.date.issued | 2021-06 | |
| dc.description.abstract | This study conducted to examine factors that affecting the adoption of E-Hailing application to call taxi. The study has a purpose to evaluate the positive relationship between performance expectancy, physical securities, social influences, E-Hailing application and facilitating with the adoption of E-Hailing taxi service. In addition to this, the stud developed five hypotheses that is, Performance expectancy, Physical security, Social Influence, Application easiness and Facilitating conditions have positive and significant effect on the adoption of E-Hailing Service. To examine these, the study distributed 323 questionnaires for passengers or users of E-Hailing taxi service using convenience sampling technique. The collected data inserted in SPSS and coded. A multiple regression analysis conducted and obtained a summary of findings that all the predictor performance expectancy, social influence, application easiness to use, facilitating conditions and physical Security were accepted (P-value<0.05).Regarding this, the study recommended, there is need for encouraging the physical security of e-hailing application because passengers are feel uncertainty regardless of their safety while traveling with the unknown drivers , The study recommends that service provider should deploy E-hailing application, which is more user friendly and require few stapes to use in order to serve senior citizen better hence they are less educated and unable to operate the application easily and service providers make their driver reachable at all place in Addis Ababa this helps passengers to save their time and increase efficiency of searching taxi. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/30385 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Performance Expectancy | en_US |
| dc.subject | Physical security | en_US |
| dc.subject | Social Influence | en_US |
| dc.title | Factors Affecting Adoption of E-Hailing Service Evidence from Addis Ababa E-hailing Service users | en_US |
| dc.type | Thesis | en_US |