Assessment on Employee’s Turnover and Retention Practices: The case of Commercial Bank of Ethiopia
| dc.contributor.advisor | Gemechu, Waktola (PhD) | |
| dc.contributor.author | Denknesh, Tsegaye | |
| dc.date.accessioned | 2019-10-18T15:43:39Z | |
| dc.date.accessioned | 2023-11-04T09:36:49Z | |
| dc.date.available | 2019-10-18T15:43:39Z | |
| dc.date.available | 2023-11-04T09:36:49Z | |
| dc.date.issued | 2019-05 | |
| dc.description | A Thesis Submitted to Addis Ababa University College of Business and Economics in partial fulfillment of the requirements for Master of Art in Business Administration specialization in Management | en_US |
| dc.description.abstract | Commercial Bank of Ethiopia is the largest government owned by in the country. The bank has a vision to be a world class commercial Bank by the year 2025. The main purpose of this research is to assess employee’s turnover and retention practices in commercial bank of Ethiopia and provides professional advices that would help the bank to reduce employee turnover and retain its qualified and competent employees. The study was carried out in Addis Ababa branches selected from four districts operating in Addis Ababa and four head office departments on convenience sample for researcher. The sample size of 113 respondents was selected randomly. The study used both primary and secondary data. In order to collect primary data, a questionnaire is designed and administered to randomly selected respondents and the bank’s quarter and annual report were examined as a secondary data. Statistical Package for Social Science (SPSS) 20 was used to process the primary data collected through questionnaire and the data analyzed by using descriptive statistics which includes calculating the number and percentages, frequency distribution and mean tables. Reliability test of data was done using Cronbach’s alpha and it was found to be α = .814 which shows the questionnaire is reliable. The study revealed that Salary and benefit packages, lack of potential opportunity for career advancements, and less conducive work environment were among the key factors influencing employee turnover. Therefore the researcher has recommended that the bank has to review its compensation policy like salary scale and offer competitive salary and benefit packages compare to other banks in the industry, provide a clear path for career advancement and improve the working environment so as to reduce turnover and retain its experienced and qualified employees. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/19513 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Commercial Bank of Ethiopia | en_US |
| dc.subject | Employee Turnover | en_US |
| dc.subject | Retention | en_US |
| dc.subject | Salary and Benefit | en_US |
| dc.title | Assessment on Employee’s Turnover and Retention Practices: The case of Commercial Bank of Ethiopia | en_US |
| dc.type | Thesis | en_US |