Total Quality Management (TQM), Competitive Advantage and Ownership in Ethiopian Construction sector
No Thumbnail Available
Date
2019-01
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
The aim of this study is to examine the effect of TQM on competitive advantage and ownership in construction firms in Ethiopia. The main objective of this study is to determine whether ownership type (foreign Vs local) construction firms apply the practice of total quality management system (TQM) in their perspective firms and consequently whether ownership status affects the competitive advantage of the firm.
The research method utilized in this study is mixed method approach which includes both quantitative and qualitative data collection techniques, and analysis procedures. The study employs descriptive and explanatory (descripto-explanatory) research design for quantitative approach and exploratory research design for qualitative approach.
A survey questionnaire and interview questioner is designed based on the research questions, objectives and literature review in which is distributed to 69 firms and 51 questioners were collected. Descriptive, correlation, linear multiple regression and independent sample t- test statistical tools were used to examine the relationship between Total Quality Management and ownership and also the relationship between Total Quality Management and competitive advantage.
Based on the results The result of the research supports the expectation that firms with good TQM practice in both foreign and local owned firms gives better competitive advantage.
Description
Keywords
Competitive advantage, construction firms, Ownership, Total Quality Management