Assessment of Project Management Maturity Level of Commercial Bank of Ethiopia
No Thumbnail Available
Date
2017-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
In today’s dynamic and complex business environment, organizations find themselves in a need to manage projects whether they are project driven or non-project driven organizations. However the practice of project management has to be improved to realize its benefits. The main purpose of this research project was to assess the project management maturity level of PMO of Commercial Bank of Ethiopia. The maturity assessment was based on a five level project management maturity model devised by PM Solutions. To assess the project management practice of the projects, nine knowledge areas were selected from the project management body of knowledge guide. The research employed both qualitative and quantitative research methods to realize the purpose of the study. Hence, a questionnaire was devised based on reviewed literature to assess the practice of the knowledge areas. The collected data was triangulated with data obtained from other secondary sources and analyzed. Based on the analysis, the researcher concluded that most of the knowledge areas were being practiced informally. The knowledge areas also have lower maturity levels. Relatively some of the knowledge areas have higher maturity as compared to the others. This difference was traced back to already established processes and practices the bank uses in its operations. But lack of proper integration of these practices with project management practice has lowered the maturity level of the project management practice at the bank. Developing and practicing project management knowledge areas; devising procedures; carefully collecting, compiling and disseminating lessons learned from past project implementation; creating project management standards; and creating awareness among all stakeholders towards projects; strengthening the PMO’s human and other resources; and providing trainings have been recommended as a means of improving project management practice and attaining higher maturity
Description
Keywords
project management, project management practice, project management maturity