An Analysis of Factors Affecting Performance of Nurses in Public Hospitals and Health Centers in Addis Ababa
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Date
2010-12
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Addis Ababa University
Abstract
It is widely accepted that health systems are not producing the desired output of health
interventions due to factors such as insufficient skilled and experienced health personnel, health
personnel that lack motivation, lack of management skills, poor working conditions and
environment, and inadequate remuneration.
This study explores the factors that positively as well as negatively affect performance of nurses
who are working in hospitals and Health centers administrated by Addis Ababa Health Bureau
with the endeavor of providing a recommendation for improving the performance of nurses. The
study followed a quantitative research approach using an explorative descriptive design. A
survey method using questionnaires was applied. The response to the study was positive as a
response rate of 85% was obtained.
Baseline results revealed various factors, which affect performance. The study revealed that
hospitals and health centers administrated by Addis Ababa health Bureau have major
deficiencies in human resource management aspects such as to remuneration, benefits, reward,
recognition, knowledge and skills base, staff development, Management skills, and
competencies. These aspects are strongly associated with level of performance of health
personnel.
Based on the results, recommendations were proposed: enhancing the nursing profession;
strengthening knowledge and expertise, including management skills; improving performance;
and generating knowledge through research
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Keywords
Health Centres in Addis Ababa