Assessment of Employees’ Performance Evaluation Practices for Enhancing the Effectiveness of an Organization: the case of Addis Ababa City Roads Authority

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Date

2017-06

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Publisher

Addis Ababa University

Abstract

The purpose of this study was to examine employees’ performance appraisal practices in Addis Ababa City Roads Authority focusing on permanent employees. Performance appraisal is utilized to identify individual strengths and weaknesses for future improvements and assessed whether organizational goals are achieved or serves as basis for the organization’s future planning and development. This research employed both questionnaires and interviews for collecting primary data from sample drawn through simple random sampling. It also collected data from secondary sources of like: collective agreement, HRM’s report and labour proclamation. The collected data were logically presented in the form of tables and the results were analyzed through descriptive statistics such as frequency and percentage. The result of the study showed that employees’ performance evaluation in AACRA lack of sound performance appraisal system. Hence, it has been recommended that AACRA should design and implement sound evaluation method such as modern performance evaluation system like management by objective, alignment of performance evaluation with organizational goal, continuous training of managers to improve employees’ performance appraisal practices.

Description

A Thesis Submitted to the Department of Public Administration and Development Management in Partial Fulfillment of the Requirement for Master of Arts Degree in Public Management and Policy with specialization of Development Management

Keywords

Management by Objective, Performance Appraisal System, Performance Evaluation

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