Challenges and Practices of ChangeManagement: The Case of Oromia International Bank S.co, Ethiopia
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Date
2021-03
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A.A.U
Abstract
The aim of this studywas to analyze the challenges and practices of change management. In Oromia
International bank S.co. This descriptive study used quantitative research techniques answers two
basic questions, first What are the major challenges to the change management practices in Oromia
International bank S.co compared to the existing theories? Second, major challenges that faced the
bank during change process.
A Purposive sampling technique was used to select the bank which was Oromia
International bank S.co from commercial banks in Ethiopia from a list of eighteen based on their
recent year of establishment. To further decide on the sample size from selected departments, a
purposive sampling method was applied. Finally, purposive sampling technique was used to
identify the sampled respondents. The researcher used primary data which is questionnaire. The
reliability of the tool applied was tested. The questionnaire was administered to
129 randomly selected employees. From the findings, it was learnt that the result obtained for the
challenges and practices of change management was below the mean score.
Therefore, the study concluded that Oromia International bank s.co gave less emphasis to
practice change and overcome or minimize the challenges that push back the bank from success.
The study finally recommended the need for the bank to give due attention for change
implementation in terms of resources and support from all levels of employees. In addition to this
the bank should organize change audit team. and with regard to the right implementation of the
change, focus on minimization of challenges or barriers of change and timely responsiveness to
noted gap.
Description
Keywords
ChangeManagement, challenges of change, practices of change and change audit