Factors Affecting Supply Chain Integration in Marble Industry (The Case of Ethiopian Marble Processing Enterprise)
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Date
2018-05-23
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Addis Ababa University
Abstract
This thesis paper makes an investigation on factor affecting supply chain
integration (Supplier, customer, internal, inventory management, sc reliability and
information integration) the case of Ethiopian Marble Processing Enterprise. The
main objective of this study is to explore what factors can affect supply chain
integration on Ethiopian Marble Processing Enterprise to provide a
recommendation in order to take corrective action. Primary type of data was
collected with the help of questionnaires and personal interviews. Additionally,
secondary data was also gathered using previous research works in the sector and
different documents. The collected data was analyzed using both descriptive
statistics (frequency, table) and inferential statistics (correlation and linear
regression). Main findings of the study depicts that, the firm integration with
partners affected by several factors, such as, lack of strategic partnership with
suppliers and customer, lack of strong networking information communication,
weak interdepartmental integration, lack of collaborative demand forecasting and
lack of inventory management were among the major determinant factors. Based
on the major finding the study recommended that, as the information technology is
main source of improvement in customer and supplier relationship integration.
When this area is satisfied then automatically supply chain performance will
increase. Therefore it is essential that the flow of information and access of
information should in according manner. The firms can facilities easily available
information network with its suppliers and customers accessibility of Emailconnection,
providing constant information exchange time, collaborate design of
availabilities of information.
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Keywords
Customer integration, information integration, internal integration