Project Management Practice and Challenges Comparative Case Study for Public Agency and Private Firm
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Date
2020-06
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Addis Ababa University
Abstract
The purpose of this study is to assess the public agency (Information Network and Security
Agency) and private firm (Deliver ICT and Telecommunication Technology PLC) project
management practice in line with the ten knowledge areas of the PMBOK and also see the
similarities and differences of project management practice of the two organization in
Development Bank of Ethiopia Network Infrastructure and Security project. Thus, to attain these
objectives and reach to conclusion, descriptive research design and quantitative analysis
technique was employed. A total of 49 structured questionnaires were distributed. All the
questionnaires were filled and returned. Overall mean value and percentage from each factor in
specific project management knowledge area is used to analyze the similarities and differences in
practicing project management techniques in the two organization. The findings show that among
the ten-knowledge area, the public agency who managed the project first phase, managed to
practice four of them. These are project scope, cost, procurement and resource management. For
the second phase of the project, the private firm practiced project scope, schedule, cost, resource,
procurement, stakeholder and integration management. The two organizations have a relative
similarity in terms of practicing project scope, cost, resource management in a positive way. On
the other hand, from poor project management practice perspective they have relative similarities
in terms of project quality, communications and risk management. The private firm excel that of
public agency in practicing project integration management. Additionally, the private firm applied
the practice of stakeholder management and project schedule management and this was not the
case for the public agency. Majority of the presumed challenges by the study for the DBE project
were not great obstacles as response from the responder shows that most of factors were less
challenging. Overall, the private firm practiced most of the factors in project management
knowledge area in phase 2 project than phase 1 project by public agency. INSA need to use formal
procedure to develop project management plan that holistically define, prepare, and coordinate
all the plan components from all the knowledge area. Both INSA and Deliver ICT need to give
more emphasis to the practice of project risk management, project quality management and
project communication management by allocating proper resource and teams on the ground.
Description
Keywords
Project management, project management practices, Project management challenges