Project Management Practice and Challenges Comparative Case Study for Public Agency and Private Firm

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Date

2020-06

Authors

Gamene, Melkamu

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Publisher

Addis Ababa University

Abstract

The purpose of this study is to assess the public agency (Information Network and Security Agency) and private firm (Deliver ICT and Telecommunication Technology PLC) project management practice in line with the ten knowledge areas of the PMBOK and also see the similarities and differences of project management practice of the two organization in Development Bank of Ethiopia Network Infrastructure and Security project. Thus, to attain these objectives and reach to conclusion, descriptive research design and quantitative analysis technique was employed. A total of 49 structured questionnaires were distributed. All the questionnaires were filled and returned. Overall mean value and percentage from each factor in specific project management knowledge area is used to analyze the similarities and differences in practicing project management techniques in the two organization. The findings show that among the ten-knowledge area, the public agency who managed the project first phase, managed to practice four of them. These are project scope, cost, procurement and resource management. For the second phase of the project, the private firm practiced project scope, schedule, cost, resource, procurement, stakeholder and integration management. The two organizations have a relative similarity in terms of practicing project scope, cost, resource management in a positive way. On the other hand, from poor project management practice perspective they have relative similarities in terms of project quality, communications and risk management. The private firm excel that of public agency in practicing project integration management. Additionally, the private firm applied the practice of stakeholder management and project schedule management and this was not the case for the public agency. Majority of the presumed challenges by the study for the DBE project were not great obstacles as response from the responder shows that most of factors were less challenging. Overall, the private firm practiced most of the factors in project management knowledge area in phase 2 project than phase 1 project by public agency. INSA need to use formal procedure to develop project management plan that holistically define, prepare, and coordinate all the plan components from all the knowledge area. Both INSA and Deliver ICT need to give more emphasis to the practice of project risk management, project quality management and project communication management by allocating proper resource and teams on the ground.

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Keywords

Project management, project management practices, Project management challenges

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