Assessment of Facility Management Practices in Addis Ababa’s Central Business District High-Rise Buildings: Challenges and Opportunities
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Date
2025-02
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Addis Ababa University
Abstract
High-rise buildings in Addis Ababa’s central business district address urban density and
land scarcity but face significant facility management challenges. These include limited
adoption of advanced technologies, inadequate training, and the absence of standardized
practices, leading to inefficiencies, safety risks, and reduced building lifespans. This
study assesses current facility management practices, identifies key challenges, and
explores opportunities for improvement to enhance efficiency and sustainability.
A mixed-method approach was employed, combining structured questionnaires and
semi-structured interviews with facility managers and building occupants. Data analysis
revealed a predominant reliance on corrective maintenance, with limited preventive
strategies due to budget constraints. Energy efficiency initiatives, such as LED lighting
and efficient HVAC systems, are in place but need expansion to incorporate renewable
energy solutions. Technology adoption varies, with some buildings utilizing Building
Management Systems while others struggle with financial limitations.
Key challenges include gaps in regulatory compliance, particularly in fire safety,
environmental standards, and accessibility, necessitating investment and training. While
tenant satisfaction is high for cleanliness and safety, parking and elevator services
require improvement.
The study underscores the need for proactive maintenance strategies, increased
technology adoption, and sustainability-focused initiatives. Strengthening facility
management policies, investing in training programs, and encouraging government
incentives for sustainable practices can enhance building performance. These findings
provide a roadmap for aligning Addis Ababa’s facility management practices with global
standards, fostering long-term efficiency and resilience while informing future policies
and research.
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Keywords
Facility Management, High-Rise Building, Central Business District Opportunities, Challenges, Addis Ababa.