Information technology's contribution to the improvement of product quality in manufacturing firms of Ethiopia" Under
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Date
2006-07
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
A.A.U
Abstract
For the today's market competition customer's satisfaction is almost
the major concern of market participants. Basically customers need
to be satisfied through the products quality that they are consuming.
Manufacturers to improve their product quality are now advised to
implement information technology in their manufacturing process.
However, since there are literatures mainly focusing on information
technology's contribution to firm's overall performance and financial
performance only, this project extends its scope to address the
contribution that information technology has for products quality.
With this aim, firms are contacted and the result found shows that
the use of information technology is significantly contributing to the
products quality through its involvement in manufacturing process
Description
A project report submitted to the school of Graduate Studies in
partial fulfillment of the requirements for the Degree of Master
of Business Administration in department of Management
Keywords
improvement of product quality, manufacturing firms of Ethiopia