Assessment of ERP-System Implementation Project Delay and Evaluation of Project Management Effectiveness: the case of Commercial Bank of Ethiopia
| dc.contributor.advisor | Mekonnen, Worku(PhD) | |
| dc.contributor.author | Mekonnen, Enqumesk | |
| dc.date.accessioned | 2020-06-15T09:57:07Z | |
| dc.date.accessioned | 2023-11-04T14:26:07Z | |
| dc.date.available | 2020-06-15T09:57:07Z | |
| dc.date.available | 2023-11-04T14:26:07Z | |
| dc.date.issued | 2019-11-02 | |
| dc.description.sponsorship | The purpose of this study was to analyse delay causes of the ERP-system implementation project at Commercial Bank of Ethiopia and to evaluate effectiveness of the project management along with assessment of the challenges faced during implementation of the system. A qualitative as well as quantitative research approach with a descriptive research design was used for this study. Moreover, a total of 37 questionnaires were distributed and the collected 30 questionnaires were used for the analysis. According to the respondents, the key findings of this study indicate that, insufficient internal expertise, insufficient training, unrealistic project timeline and expanded project scope are found to be the top factors that contributed to implementation delay of the project. Moreover, the project management of this project is generally believed to be effective by the participants of this study. However, the study also indicates that lots of improvements are still required in some aspects of the project management knowledge areas. Furthermore, data issues and knowledge related issues were found to be the major challenges the project team members faced during implementation of the ERP-system. From this study it is concluded that the commonly known ERP-system implementation delay factors are also believed to be resulting the schedule overrun of CBE’s ERP-system implementation project. And even if the project management is believed to be effective on average, lots of gaps still exist that are required to be filled. According to the results of this study, it is recommended if sufficient internal expertise are made available, appropriate trainings are provided, a mechanism is made available to keep good quality of data and if project management problems are timely monitored and the appropriate solutions are timely provided for the overall achievement of ERP-system implementation project success. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/21600 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | ERP, project delay, | en_US |
| dc.subject | project management | en_US |
| dc.subject | effectiveness | en_US |
| dc.title | Assessment of ERP-System Implementation Project Delay and Evaluation of Project Management Effectiveness: the case of Commercial Bank of Ethiopia | en_US |
| dc.type | Thesis | en_US |