Assessment of risk management and air freight handling process: The Case of Ethiopian cargo and logestics services
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Date
2021-04
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A.A.U
Abstract
This research examined the assessment of risk management in the air freight handling
process. To achieve the objectives of this study descriptive design was used. Data was
collected through a questionnaire from a sample of 109 employees of Ethiopian cargo and
logistics at Addis Ababa airport that were selected using Slovakia sampling techniques.
After carefully collecting the data descriptive statistics such as mean, standard deviation,
and percentage used to analyze the data. The results of this study indicate that risk
management practice dimensions such as (objective setting and risk identification, risk
assessment, risk response, control, inform and monitor risks) have scored above the
minimum requirements of Cronbach’s alpha. The finding of the study indicates also that
employees were satisfied with the risk management in the air freight handling process
dimension. Based on the findings of the study, the researcher forwards sound
recommendations including that need assessment should start analyzing the organization,
tasks and people level, the risk identification evaluation and feedback which have to be
done before, during and after risk assessment. Finally, Ethiopian cargo and logistics at
Addis Ababa airport have to reassess its risk assessment and the air freight handling
process and design as much as possible.
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Keywords
Risk management, Air freight handling process