An Assessment of the Leadership Styles of Ethio Telecom Managers
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Date
2016-05
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Addis Ababa University
Abstract
This research was conducted mainly to assess which of the three leadership styles is the most
dominant style among ethio telecom managers. On top of this, the research also aimed to assess
the differences in gender demographic between those represented in each of the three leadership
styles as well as the differences between the constructs of extra effort, effectiveness and
satisfaction among ethio telecom managers represented in each of the three leadership styles. A
descriptive and quantitative research approach was used in this research. Data was gathered
through the Multifactor Leadership Questionnaires, MLQ (5X-Short Form). From the total
distributed 150 questionnaires, 133 questionnaires were properly filled and returned, with a very
high response rate of 88.7%. The findings of this research indicate that the dominant leadership
style of ethio telecom managers is Transactional Leadership. The second-most popular style is
transformational Leadership followed by passive avoidant Leadership. This research also shows
that female leaders are more transformational than males and females are also better in
contributing to the outcome than males. The findings on the differences in the responses to the
constructs of extra effort, effectiveness and satisfaction of the three leadership styles indicates that
transformational leadership has significantly strong positive relationship to extra effort,
effectiveness & satisfaction. Based on the result of this research, it is recommended that
transformational leadership style should be practiced in ethio telecom so that the leaders can
transforms their follower by helping them understand the importance of the organization
outcomes, encouraging them to rise above their self-interest to achieve the company goals and
objectives. The findings of this research also provided recommendations for future research for
those who are interested in leadership studies.
Key words: Leadership, Leadership style, Leadership outcomes.
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Keywords
Leadership, Leadership style, Leadership outcomes