Relationship Between Perceived patient satisfaction and Emotional Intelligence of Nurses working in Oncology Units at TASH, Zewiditu Memorial Hospital and St.paul Referral Hospitals Addis Ababa, Ethiopia
| dc.contributor.advisor | Tadele, Niguse (MSN, Assistant Professor) | |
| dc.contributor.advisor | Mulugeta, Tefera (MSN,Lecturer) | |
| dc.contributor.author | Asrat, Rahel | |
| dc.date.accessioned | 2020-12-23T06:55:42Z | |
| dc.date.accessioned | 2023-11-05T09:35:05Z | |
| dc.date.available | 2020-12-23T06:55:42Z | |
| dc.date.available | 2023-11-05T09:35:05Z | |
| dc.date.issued | 2020-06 | |
| dc.description.abstract | Background: - Emotional intelligence skills have been related with perceived patient satisfaction and emotional Intelligence skills of nurses. Nursing professional increase by emotional skill was explored and application of emotional intelligence ideas will be applied to the career of nursing. In Ethiopia there is scarcity of oncology nurses this led to higher load which can purpose burnout in the nurse that remain. Due to expertise hole on the working surroundings decrease their perception on affected person delight directly influence nurses’ performances and retention. General Objective: To assess the relationship between perceived patient satisfaction and emotional intelligence of nurses working in oncology unit at selected Hospitals in Addis Ababa, Ethiopia, 2020 Materials and Methods: An Institution based cross-sectional study design was conducted from February 20- April 20, 2020. With a sample size of 121 nurses working in oncology units at selected hospitals. SPSS version 23 was used to analyze data. Bi-variable and multi variable analysis was used to see the association between each independent variable and the outcome variable, Crude and Adjusted OR was used to compute considering p<0.05 to be statistically significant. Results: Among participants 73 (60.3 %) were reported having good emotional intelligence skills, Fifty three percent of the participants had good perception on patient satisfaction. Service year {(AOR=3.7 ;( 2.22, 5.22)} and monthly income {(AOR=4.01 ;( 1.22, 13.17)} were significantly associated to emotional intelligence. Good emotional intelligence was associated {AOR=3.8; CI (1.64-8.8)} with perceived patient satisfaction. Conclusion and recommendation: The study found that there was a relatively not good emotional intelligence skill. There is a need to design emotional intelligence skill increasing intervention plan and implementation. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/24303 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Emotional intelligence, Perceived patient satisfaction, Oncology nursing. | en_US |
| dc.title | Relationship Between Perceived patient satisfaction and Emotional Intelligence of Nurses working in Oncology Units at TASH, Zewiditu Memorial Hospital and St.paul Referral Hospitals Addis Ababa, Ethiopia | en_US |
| dc.type | Thesis | en_US |