Influence of Supply Chain Factors on Operational Efficiency: A Case of Dega Bottled Water
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Date
2025-10
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Addis Ababa University
Abstract
This research examines the relationship between SCM aspects and DEGA Bottled Water’s operational efficiency in Ethiopia. Using mixed research, the project uses responses from 126
employee surveys together with the views obtained from two in depth interviews with supplier representatives. The outlined evaluation focuses on these main areas of SCM: inventory
Management, Production planning, logistics, Supplier relationship, and finance are all part of it. Overall, the data suggests that both financial efficiency and good relationships with suppliers play
the biggest roles in achieving good operations. In fact, production planning shows a poor relationship with efficiency, meaning that planning is often not well aligned with operation
implementation. The results from this study add to existing knowledge in SCM by looking at emerging water bottling market contexts, which have different supply chain features than developed countries. Suggestions for action include moving to digital SCM, using lean production, partnering more closely with suppliers, and making logistics operations more efficient. Based on these findings
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Keywords
supply chain management, operational efficiency, bottled water industry, Ethiopia, inventory management, logistics, Production Planning, Finance, and Supplier Relationship