Factors affecting workers motivation in the public sector: the case of public service workers in kirkos sub city

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Addis Ababa University


The study focused on factor affecting work motivation in the public sectorof the public service office of Kirkos Sub City in Addis Ababa. The study used purposive and random sampling statistics (frequencies, and percentages) to answer research questions posed for the study the result obtained from the analysis showed that there existed employee motivation. The study reveals that extrinsic and instinct motivation given to workers in an organization has a significant influence on the workers motivation. Equity theory states that people will be better of motivated if they are treated equitably and de-motivated if treated inequitably motivation from workers. On the bases of these findings, employers are continually challenged to develop good motivation polices on pay policies, etc good working condition, promotion, training, rewards, their meals allowances, and procedures that wouldn’t enable them to attract, motivate, retain and satisfy employees. Generally insufficient socialization; weak job design and work organization; lack of training and development; non participatory management approach; the working environment is not conducive; shortage of working materials; employees incompetence as the major challenges of the managers in motivating employees. Besides, about workers efficiency, the data analyses shows that the organization lack adequate planning and working materials and exercise weak job design; however the work site and lack of required materials and resources; incompetent supervision; lack of adequate and improper recruitment are among factors affecting employees. The researcher therefore suggest that further research should be conducted on the relationship and influence of motivation ,rewards on workers motivation in the districts lever which a handy tool that could be used to provide solutions to individual conflict that has resulted from poor reward system.


A Thesis Submitted to Department of Public Administration and Development Management of Addis Ababa University in Partial Fulfillment of the Requirements to the Degree of Master of Art in Public Administration and Development Management


Motivation, workers Motivation, Public Service