Role of Logistic and Procurement in Humanitarian Project Management:The Case of Norwegian Church Aid (Nca)
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Date
2022-06
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Addis Ababa University
Abstract
This research is aimed to assess the role of logistics and procurement in humanitarian project management in the case of Norwegian Church Aid (NCA). To conduct the study, a descriptive research design was used through employing qualitative and qualitative approach. Open and closed-ended questionnaires have been used to collect data from respondents and an interview checklist has been also used to collect data from key informant interview participants. In total 15 NCA staff (13 for questioners’ completion and 2 for key informant interview) selected from different departments have participated as sources of primary information. The information collected from the primary data source was analyzed through the descriptive analysis technique using the latest version of Microsoft 365 excel. The key findings showed areas of improvement as well as good practices of NCA regarding logistics and procurement in line with humanitarian project management. Accordingly, the research showed that NCA is good in identifying humanitarian needs and securing funds for humanitarian responses; moreover, NCA is also good in fulfilling equipment and infrastructure for the head office but not the case in the field locations. Regarding policies and procedures, it is identified that there is a gap on policy and procedure for humanitarian programs logistics and procurement process. Moreover, it was identified that the procurement process is often delayed due to lack of staffing, lack of using information communication and technology coupled with other reasons and that also affects the humanitarian program implementation process. Areas that need improvement in the logistics and procurement department include the development of policy tools, and standards; assigning dedicated staff; use of information communication and technology; coordination; inventory management and prepositioning, and so on. On the other hand, lesson learning and infrastructure and equipment fulfillment to the team identified as a good practice in NCA. Based on the key findings’ recommendation and suggestion for future researchers has been proved.
Key Words: - Logistics, Procurement, Humanitarian context, Humanitarian program, humanitarian program implementation