Effect of Outsourcing Transport Service on Company Performance: Case of Panafric Global

dc.contributor.advisorTemesgen, Busha (PhD)
dc.contributor.authorTesema, Ribka
dc.date.accessioned2020-12-15T10:18:58Z
dc.date.accessioned2023-11-04T14:01:20Z
dc.date.available2020-12-15T10:18:58Z
dc.date.available2023-11-04T14:01:20Z
dc.date.issued2-06
dc.description.abstractsearch design. The researcher included 82 respondents using random sampling. Data was gathered through a questionnaire and the qualitative result was analyzed using mean, percentage, and multiple linear regressions. The study explains the reason Panafric Global was engaged in contracting external transport companies was to reduce cost, capital investment in resources, improve flexibility, and offer service on demand. Further, the result indicates that Panafric Global has gained profit from outsourcing in terms of reducing capital investment and efficient utilization of the company’s assets. But, it also indicated that the company encountered challenges by outsourcing transportation services. Challenges observed in the study were loss of control, information asymmetry, and poor service quality provided by the outside company. In order to improve the company performance, it’s recommended to review the current working procedures and conditions in the contracts Panafric has with the external transporter. Also, it is recommended to build a relationship with the external transporters and monitor the outsourcing practice to examine the risks and benefits from time to time. Finally, it's recommended for the company to arrange training for concerned teams to enable the employees to expand the required skill to manage the contracted companiesen_US
dc.identifier.urihttp://etd.aau.edu.et/handle/123456789/24089
dc.language.isoen_USen_US
dc.publisherAddis Ababa Universityen_US
dc.subjectOutsourcingen_US
dc.subjectTransport serviceen_US
dc.subjectCompany Performanceen_US
dc.titleEffect of Outsourcing Transport Service on Company Performance: Case of Panafric Globalen_US
dc.typeThesisen_US

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