Factors influencing the implementation of result-based performance evaluation in public organizations: evidence from federal documents authentication and registration agency

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Addis Ababa University


The main purpose of the study was to examine the factors that influence the implementation of results based performance evaluation in public organizations evidence from Federal documents authentication and registration agency. The study made use of both primary and secondary data and analyzed by using SPSS version 20.By using Descriptive statistics methods as frequencies, percentages, mean and standard deviations. major finding of the study, revealed that the agency have highly influenced by factors that time management, performance appraisal systems, employee benefit, Organizational policies, effective leadership and efficiency and effectiveness. The study recommends that Performance is the true litmus test for survival in the organization work flow. Effective system should encourage collaboration, teamwork, and communication must be needed. Performance appraisal can have significant positive impacts on employee performance and organizational effectiveness if it is organized and manage according to the standard. Governmental organization should come up with more effective strategies for ensuring effective implementation of result based performance evaluation systems in organizations. This can be done by identifying the results being sought in clear and measurable terms and developing a conceptual framework for how the results will be achieved.


A thesis submitted to the Department of Public Administration and Development Management of Addis Ababa University in partial fulfillment of the requirements for the Degree of Masters in Public Management and Policy (MPMP)


public organization, Result based performance evaluation