The Relationship Between Leadership Style and in Role Performance With the Mediation Role Organizational Citizenship Behavior and Perceived Organizational Support (Pos) in the Case of Commercial Bank of Ethiopia, Gulele District, Addis Ababa
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Date
2025-06-20
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Publisher
AAU
Abstract
In the context of the Commercial Bank of Ethiopia, Gulele District, Addis Ababa, this study
examines the intricate interactions between in-role performance, organizational citizenship
behavior (OCB), perceived organizational support (POS), and leadership styles (authentic and
romantic). the main goal of the study was the direct effect of leadership style on job performance
and the degree of OCB and POS as a mediator and moderator. The studies were gathering
from145 staff of commercial bank of Ethiopia worker about leadership style, working, voluntary
action performance behavior, organization support and personal performance through the use of
structural questionnaire. the outcome of study indicate in role performance is positive or good
impact by both authentic and romantic leader-style such as leader are genuine. transparent, self-
awareness, balanced process, whereas, romantic leader-style strongly emphasis the staff emotion
engagement and passionate vision to inspire. OCB demonstrated how voluntary helping behavior
contribute to overall job performance and organization success. POS also acted as a mediator in
the relationship between leadership styles and performance, emphasizing their organization value
their contribution and cares for their well-being. While POS significantly mediated the
relationship between leadership and performance, it was found to be statistically insignificant as
a moderator in the COB-mediated pathway. This means the universal importance of promoting
OCB by suggesting that it is a powerful mediator irrespective of perceived support levels. Affected
the perceptions of leadership, POS, and OCB. According to this study, this study leadership style
is the core part the organization performance which is impact the overall employ engagement to
building strong connection to enhance OCB and POS these finding contrition to growth the
organization leader style and organization behavior and offer practical improving the individual
and organization performance in similar work setting