Exploring the Care-receiving Experiences of People with Severe Mental Illness, Amanuel Mental Specialized Hospital, Addis Ababa,Ethiopia:A Qualitative Study.

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Date

2022-01

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Addis Ababa University

Abstract

Background: - An understanding of the experience of individuals living with severe mental illness cared by mental health professionals and caregivers promote better understanding of the patient. This may in turn promote enhancement of the therapeutic relationship, engagement of people living with severe mental illness in their care and finally improvement of clinical outcomes. Objective: - To explore the care-receiving experience of people with severe mental illness receiving care at Ammanuel Mental Specialized Hospital. Method: - a qualitative study design was used. Nine in-depth interviews were conducted using semi-structured questions. The in-depth interviews were audio recorded, transcribed and translated into English. Data was coded by using open code 4.03 software package and thematic analysis was used to identify key themes. Results: - There appear five overarching themes with underlying subthemes: firstly, the meaning to illness and care received. Most participants mentioned that it is very difficult to accept mental illness and they tend to accept it gradually and mentioned the care received was lifesaving and mean a lot for their survival. Secondly, Positive experiences of care received, most had positive experiences regarding the care they received. They mentioned variety of positive expectations and hopes about what the care they received would lead to in terms of improvement in their current and future situations. Thirdly, negative experiences of care received, their negative care receiving experiences emanated from different problems they encountered and stigma they faced while receiving care. Fourthly, relationships with care provider in which most experienced good relationships while few experienced bad relationships and finally coping mechanisms. Conclusion: - The study revealed the positive and negative experiences of people with severe mental illness regarding the care received. It is paramount importance to continue positive aspect of the care provided and to devise ways to tackle negative aspect of care voiced by care receivers to improve care provisions that enhance patients’ recovery.

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Mental illness

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